FAQ


What makes the Banue travel scarf so special?


The Banue travel scarf is a patent-pending, one of a kind scarf that cannot be found anywhere else in the world! Don't be fooled by knock offs or imitation scarfs. All of our scarfs are handmade in the USA with lots of love! We promise to use only the highest quality fabrics and each piece has to stand up to our quality assurance before starting its journey to you. 

What materials do you use to make the scarfs?

Your comfort is our main priority. We use lightweight, cotton and polyester blend fabrics that drape beautifully and feel soft on the skin.

What are the dimensions of the scarf?

The Banue travel scarf is 70" long x 13" wide and boasts six hidden pockets. We will soon launch our Companion scarf for the every day user and the Explorer scarf for young girls and teens. Stay tuned!

How do I wash the scarf?

We recommend hand washing your Banue travel scarf in luke warm water, with mild detergent or soap. Hang or lay flat to dry.

I live outside the United States, can I still order a scarf?

Absolutely! Some of our best clients live overseas including Australia, Germany and Canada! Please allow for some extra shipping time depending on your origin of order.

How long will it take to get my scarf?

We make every effort to ship your made-to-order scarf within 7 to 10 business days. It may take longer if you have custom requests (i.e., materials, length, etc.) or if the scarf is on backorder. 

Can I make custom requests?

Yes! We want our customers happy and feeling special so if you have any custom requests please let us know! You can send us a picture or description of a type of design you would like or type of fabric you would prefer to use. We can also make the scarf longer or wider. Just send us an email at orders@bybanue.com and we will be in touch with a quote.

What are some additional features of the Banue travel scarf?

So glad you asked! We continue to research and design new features and products to enhance the scarf. Some of features we love include:

  • Keeps items hidden, safe and helps keep you organized! No more searching for keys, phone or lip gloss at the bottom of your purse. Easily file business or personal receipts in separate compartments. 
  • Handsfree lifestyle. No more searching for hooks in bathrooms, restaurants or coffee shops. Ever think about all the germs your purse collects on these floors? 
  • Keeps you warm on cold days and cool on hot--depending on which configuration you choose to use.
  • Eases you through security at airports and buildings by providing one place to throw extra jewelry, change, etc. Retrieve items at your own convenience after settling into your seat.
  • Helps protect from nerve damage, neck/back injury and broken capillaries that are caused by carrying oversized, heavy purses or bags on one shoulder.
  • Disguises those extra few pounds picked up from Oktoberfest in Germany :)
  • Dresses up or down any outfit depending on how you wear it.

Can I send the scarf as a gift?

Of course! The Banue travel scarf is the perfect gift especially for travelers, moms, young professionals, people on the go, fashionistas, young teens or anyone looking to lighten their load. Just send us a note and we will even gift wrap it for free! XO

I want to buy one for my boyfriend/husband/brother/dad - do you have a men's version?

Not yet, but if you have a specific person in mind, feel free to contact us and we can create a special order for your guy on the go! We plan on expanding our line soon, so join our newsletter or keep checking back for updates!